PRIVACY POLICY

Effective Date: March 30, 2026

1. Introduction Havana Enterprises LLC (“we,” “us,” or “our”), doing business as HavenCare Solutions, values your privacy and is committed to protecting your personal and professional information. This Policy explains how we collect, use, and safeguard information through our website (havencaresolutions.org) and related administrative and licensing support services, including our APRN Credentialing Support Service.

2. Information We Collect

We collect the necessary information to provide our administrative and licensing support services, including:

Identity and Contact Data: Legal name, mobile number, email address, mailing address.

Professional Credentials: Nursing license numbers, NPI numbers, state of licensure, and prior licenses.

Education and Training Data: Graduation dates, board exam dates, transcripts, certifications, collaborative agreements, and practice hour documentation.

Credentialing Process Data: Application progress, NURSYS verification, gap analyses, submission records.

Employment History: Current and past employers relevant to licensure, reinstatement, or credentialing.

Uploaded Documents: License copies, transcripts, verification letters, or other required documentation.

Technical Data: IP address, browser type, operating system, referral URLs (collected automatically for security and analytics).

3. Cookies and Tracking

We use cookies and similar technologies to improve website performance and user experience:

Strictly Necessary Cookies: Required for secure sessions and core functionality.

Performance/Analytics Cookies: Track site usage to improve services.

Functional Cookies: Remember user preferences, login details, and language settings.

Managing Preferences: Users can refuse or manage cookies via their browser; some website features may not function without them.

4. Use of Information

Information is used solely to facilitate administrative, licensure, and credential support, including:

APRN Credentialing Support Service

License renewal, reinstatement, and reactivation

Administrative communications related to services

SMS Service: By providing your mobile number, you consent to receive service-related automated texts (appointment confirmations, license reminders, credentialing updates). Standard carrier rates may apply. HavenCare Solutions does not share or sell SMS or mobile data for marketing purposes.

5. Data Security

We implement industry-standard security measures, including:

Encryption and secure storage of credentialing and licensing documents

Access controls restricting data to authorized HavenCare staff directly involved in your case

Administrative, technical, and physical safeguards to prevent unauthorized access

6. Data Retention and Your Rights

Personal and credentialing data are retained for at least four (4) years after completion or closure of services to comply with legal recordkeeping requirements.

You may request:

Access to your data

Corrections to inaccurate information

Deletion of your personal data

Requests can be submitted via [email protected].

7. Limitation of Liability

HavenCare Solutions is not responsible for unauthorized access or breaches beyond our reasonable control.

Maximum liability for any claim relating to personal data or credentialing documents is limited to the fees paid for services.

8. Acknowledgment

By using HavenCare Solutions’ services, including the APRN Credentialing Support Service, clients acknowledge that they:

Have read, understood, and agreed to this Privacy Policy

Consent to the collection, storage, and use of their personal and professional information as described

Are responsible for providing accurate and complete information